At Serendipity Solutions you may change or cancel your booking without charge as long as you do so with at least 48 hours notice. If less than 48 hours notice is given you will be charged the full treatment cost.
If any appointment is missed without any notice the cost of the booked treatment will need to be paid and your stored card details may be used if necessary.
Serendipity Solutions reserve the right to require full payment in advance.
Serendipity Solutions will endeavour to only cancel appointments due to circumstances beyond their control, for example, illness, power cuts, etc.